Terms and Conditions
Welcome to Shine Home By Mia. By booking or using our cleaning and junk removal services, you agree to the following terms and conditions:
1. Services
We provide residential and commercial cleaning, junk removal, hauling, and related services as agreed at the time of booking.
2. Booking & Scheduling
All bookings are subject to availability.
We reserve the right to reschedule due to weather, emergencies, or unforeseen circumstances.
3. Cancellations & Rescheduling
Cancellations must be made at least 24 hours before the scheduled service time.
Late cancellations may be subject to a cancellation fee.
4. Pricing & Payments
Prices are based on estimated volume, time, and labor required.
Final pricing may change if the actual work differs from the original booking details.
Payment is due immediately after service completion unless otherwise agreed.
5. Access to Property
Client must provide safe and clear access to the property and items to be removed/cleaned.
We are not responsible for delays caused by blocked access or unsafe conditions.
6. Damage & Liability
We take full care while performing services.
Any damage must be reported within 24 hours of service completion.
We are not responsible for pre-existing damages or fragile items not disclosed in advance.
7. Hazardous Materials
We do not remove:
Chemicals
Asbestos
Medical waste
Explosives
Toxic or hazardous materials
Client is responsible for proper disposal of such items.
8. Right to Refuse Service
We reserve the right to refuse service if conditions are unsafe, illegal, or beyond our service scope.
9. Photos & Marketing
We may take before/after photos for quality and marketing purposes. No personal identity will be shared without consent.
10. Governing Law
These terms are governed by the laws of United States of America.